Privacy Policy


Your privacy

If Wishes Were adhere to strict guidelines and will not share, sell, trade, give or advise the statistics that we collect on our website to any third party.

The online data that we collect on the website is used solely for purposes of our own web metrics and traffic analysis by If Wishes Were in order to monitor and improve services to visitors.

If Wishes Were is committed to protecting your online experience. The following statement sets our privacy policy. For the purposes of this privacy statement “If Wishes Were” or “www.ifwisheswere.com” shall mean If Wishes Were and “visitor” or “user” shall mean you or another third party.

This policy may change from time to time so please re-read this policy periodically.


The information we collect

If Wishes Were collect information in a variety of ways.

The information we gather is to improve visitor experience, or when you contact us we use that information to contact you so that we can provide home improvement services to you.

Personal Data from online contact forms shall be processed and stored for as long as required for the purpose they have been collected for.

If you use our online services, contact form to contact us, the information is not shared or accessed by anyone else.

When someone decides to contact If Wishes Were website then we collect more specific information from them.


GDPR & The right to be forgotten

The General Data Protection Regulation (GDPR) comes into force on 25th May 2018.

This regulation gives many companies the opportunity to review the way they hold your data.

Here at If Wishes Were we collect data such as your name, addresses, email and phone numbers for the purposes of supporting your Computer Support needs.

We have not and never will sell on data to any third parties.

We feel we treat your data as if it were our own!

We keep no for Payment Card Details at all in fact we only take Payment by Card if you cannot pay us by any other method.

Bank transfer being the method of choice.


Mailing Lists

If we ever did a mailing list you will be given the choice to opt in or out.in.

We have never bought in marketing lists in the past and have no intention to do so.


The Right to ask for a copy of your data

You have the right to ask for a copy of your data.

In the first instance please email info@ifwisheswere.com

There is no charge for this service and we have up to 30 days to respond to the data request.

We reserve the right to make a reasonable charge for additional copies of information that has already been supplied.


The Right to be forgotten

You have the right to request your data be removed from our database systems if you feel it is no longer necessary for us to hold the data.

If you would like to discuss what data we hold and how we handle it please do get in touch either by email to info@ifwisheswere.com or Phone +44 (0) 781 020 6028.

If Wishes Were will store your details in order for you to gain access and use our online services.

You can choose to no-longer use our services at any time and If Wishes Were will completely remove and delete your login details, private folders and any reference to you in accordance with the GDPR laws May 2018. You can sign up again at any time.

More information on GDPR Laws in the UK: https://www.gov.uk/government/consultations/general-data-protection-regulation-call-for-views


The information we do not collect

If Wishes Were has a clear policy in-place not to store data, documents or the scanned electronic versions for more than longer than is necessary to fulfill a client request after which time that data is destroyed securely.


Parties to whom we disclose your information

The data If Wishes Were collect from visitors will not be transmitted to a third party. Meaning, that If Wishes Were will not, and do not, mine your data for marketing purposes, nor disclose the details of your traffic to a third party.

If Wishes Were may disclose Customer Information in special cases where If Wishes Were have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. If Wishes Were may also disclose Customer Information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.


Correct/update

The visitor remains responsible for providing accurate information. They can contact us to correct this at any time. If Wishes Were will not amend any details unless you give us express permission to do so.


Our website uses cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.


About our cookies

Cookies set by Third Party sites

Google Analytics Cookies

We use Google Analytics to understand how visitors interact with our website, such as how they found us, how long is spent viewing pages, and what time of day they visited us on. This allows us to improve the visitors’ experience on our websites and to track our marketing efforts.

The purpose of each cookie is explained below:


Category: Statistics (7)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting

information anonymously.


__utm.gif google-analytics.com Pixel Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Google Analytics Tracking Code that logs details about the visito r's browser and computer.


__utma ifwisheswere.co.uk HTTP 2 years

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Collects data on the number of times a user has visited the web site as well as dates for the first and most recent visit. Used by Google Analytics.


__utmb ifwisheswere.co.uk HTTP Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Registers a timestamp



__utmc ifwisheswere.co.uk HTTP Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Registers a timestamp



__utmt ifwisheswere.co.uk HTTP Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Used to throttle the speed of requests to the server.



__utmv ifwisheswere.co.uk HTTP Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Saves user-defined tracking parameters for use in Google Analytics.



__utmz ifwisheswere.co.uk HTTP 6 months

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Collects data

 

Category: Marketing (11)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and

engaging for the individual user and thereby more valuable for publishers and third party advertisers.


__atuvc ifwisheswere.co.uk HTTP 1 year

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Updates the counter of a web site's social sharing features.


__atuvs ifwisheswere.co.uk HTTP Session

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Ensures that the updated counter is displayed to the user if a page is shared with the social sh arin g

service, Add This.


_at.cww ifwisheswere.co.uk HTML Persistent

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Used by the social sharing platform Add This


at-lojson-cache-# ifwisheswere.co.uk HTML Persistent

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Used by the social sharing platform Add This


at-rand ifwisheswere.co.uk HTML Persistent

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Used by the social sharing platform Add This


di2 addthis.com HTTP 1 year

Cookie scan report - 2/3

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Unclassified


loc addthis.com HTTP 1 year

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Geolocation , which is used to help providers determine how users who share information with each other are geographically located (state level).


uid addthis.com HTTP 1 year

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Creates a unique, machine-g enerated user ID. Add This, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics


uvc addthis.com HTTP 1 year

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Detects how often the social sharing service, Add This, encounters the same user.


vc addthis.com HTTP 1 year

First found URL: hhttp://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Used by the social sharing platform Add This


xtc addthis.com HTTP 1 year

First found URL: http://www.ifwisheswere.co.uk/custom-website-design/

Cookie purpose description: Registers the user's sharing of content via social media.


Note: the expiration length of each cookie is from the time it was last updated on.

For more information on the use of Google cookies visit www.google.com/policies/.


Ad-words

Occasionally this website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site.

It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page.


Temporary logged-in and database created cookies

These cookies are created when you sign up and are passed to our database to identify you next time you visit. Likewise, this information is stored on our database so and recreated the next time you visit and log on to the application(s) on our website.

They are used to associate your information with the correct records on our database. They also identify what level of access you have, ie normal user or administration.


Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.


Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(a) In Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) In Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites” and

(c) In Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.


Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.


Deleting cookies

You can also delete cookies already stored on your computer. For example:

(a) In Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b) In Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) In Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites.


Credit card information

We do not collect or store financial information on our website. Instead we may use a third party check out service to conclude any financial transaction.


Third party intermediaries

Mailing List

A visitor may wish to subscribe to our mailing list without creating an account. If a visitor chooses to than can unsubscribe here by entering their email address and pressing unsubscribe. The details will remain however true/false check we store determines if you should be notified.


Links

This web site contains links to other web sites. Please note that when you click on one of these links, you are ‘clicking’ to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.


Google Adwords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site.

It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the If Wishes Were website.

Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page.


Contact us

This website is owned and operated by If Wishes Were.

If you have any questions about our cookies or our security policy, please contact us:


If Wishes Were.

30 Ann Steet

Dalton-in-Furness

Cumbria

LA15 8BG

Mobile: +44 (0) 781 020 6028

Email: info@ifwisheswere.com

07810 206 028

30 Ann Street, Dalton-in-Furness, Cumbria, LA15 8BG

info@ifwisheswere.com